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Asia Pacific Destination Leadership Summit 2018

According to the UNWTO "Asia and the Pacific recorded 324 million international tourist arrivals in 2017, nearly a quarter of the world’s total and 18 million more than in 2016."


Destinations across Asia Pacific are faced with a changing landscape of travel. With Governments having to manage more than just their Destination marketing but management of their destination.


2018 has been a year of change in the digital world, with a global discussion of online influence, privacy and the role of data.

With so many changes and continuing evolution of the travel space UNWTO, PATA and TripAdvisor are organizing the inaugural Asia Pacific Destination Leadership Summit. 

Wednesday 
October 
26 
2016 
7:00am 
11:00pm
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WHO SHOULD ATTEND

Destination Leadership Summit 2018 is an invite-only event for CEO, CMO and senior-level marketers in the tourism government sector. 

We’re filling the room with leaders from Tourism organisations and Ministries from across Asia Pacific.  The objective is for leaders to discuss the challenges that they are facing and discovering solutions to these evolving issues

The day we've all been waiting for

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Mario Hardy

CEO

PATA

Mario Hardy is the  Chief Executive Officer of the Pacific Asia Travel Association (PATA), the not-for-profit membership association that catalyses responsible development of travel and tourism within the Asia Pacific region. 

 

Dr Hardy has 30 years of experience in specialised aviation businesses focusing on data analytics and technology, coupled with several corporate leadership capacities. 

Bugs

greg Klassen

PARTNER & FOUNDER

TWENTY31

A travel and tourism industry strategist with 25+ years of leadership experience with blue chip organisations. 

 Greg is an expert in the development and execution of marketing strategies leveraging new technologies.
At Twenty31 he advises senior leadership teams on competitive destination marketing strategies, brand positioning and investment opportunities. 

Headphones that will change your life

Damian Cook

CEO

E-Tourism Frontiers

Damian Cook is the founder and CEO of E-Tourism Frontiers- a major global initiative to develop online tourism in developing markets globally. He has extensive experience with digital and content development and marketing working within DMOs, the private sector and as a consultant. He is a frequent and popular presenter at global tourism forums

Entrepreneurship: The rights and the wrongs

Mike Bennett

Vice President Display Sales

TripAdvisor


Lumbar support in the work and home environments

john O'sullivan

Managing Director and CEO

Tourism Australia 


Topic of conversation

Kate Green

Senior Director Global Advertising Solutions

TripAdvisor

As Senior Director of Advertising Solutions, Kate leads a global team focused on developing 360 degree advertising strategies, building new advertising products and producing custom content solutions that leverage TripAdvisor’s reach and unique data insights to effectively deliver against any partner’s goal at any stage of the traveler journey.

Topic of conversation

Charlie ballard

Global  Director for Insights

TripAdvisor

Charlie currently runs TripAdvisor’s Strategic Insights team, using both external research and TripAdvisor’s billions of traveller research data points to better understand the changing world of travel and leverage this understanding to help TripAdvisor’s best clients.

Topic of conversation

Martin Kelly


Phocuswright

Sarah leads the Destination Marketing Sales team at TripAdvisor, for the Asia Pacific region. The Destination Marketing team’s key focus is to work with and support all tourism boards in Asia Pacific.

Topic of conversation

Sandra Chipchase

Chief Executive Officer

Destination New South Wales

Speaking on:

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Paul Sloan

Chief Executive Officer

Tahiti Tourism

Speaking on:

Topic of conversation

Siripakorn Cheawsamoot

Deputy Governor for Policy and Planning Director 

Tourism Authority of Thailand

Speaking on:

Topic of conversation

Vinod zutshi

Former Secretary,Ministry of Tourism, Govt of India


Speaking on:

Topic of conversation

pip harley

Sustainability Engagement Manager

City Of Sydney

Speaking on:

Topic of conversation

Halatoa Fua

CEO 

Cook Islands Tourism 

Speaking on:

Topic of conversation

Peter Harbison

Executive Chairman

CAPA

Speaking on:

Topic of conversation

Cathryn Carey

Head of Conversion and Global Operations

tourism Tasmania

Speaking on:

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Sarah Mathews

Head of Destination Marketing APAC

TripAdvisor

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Day 1

Tuesday

4 December

Day 1 takes us across key issues we're facing in the travel and tourism sector. In particular challenges that tourism organisations face in the evolving landscape. A full day of vital discussions, followed by a spectacular dinner experiencing Sydney Harbour

8:30am

Registration and coffee


9:00am

Opening Address

Welcome Remarks by Dr. Mario Hardy, CEO, Pacific Asia Travel Association
(PATA), Thailand

Welcome by Mike Bennett - Global Vice President of Display Sales 

Mario Hardy

Mike Bennett

9:15am

State of Industry 2018

The business of tourism is disrupting at a rapid pace. Traveller demand is in acceleration mode but is shifting based on the impact of demographics, technology and marketing. DMO’s must adapt to stay relevant to both their stakeholders and customers and keep a watchful eye out for opportunities and challenges on the horizon.
Join Industry Experts Damian Cook and Greg Klassen for a discussion on keeping up with disruption and where the global tourism industry has made gains, and losses in 2018.

Keynote: Greg Klassen and Damian Cook

10:15am

New South Wales Adapting to Change

Following on the state of the industry discussion, Greg Klassen will interview Sandra Chipchase, CEO of Destination New South Wales on how government DMO’s are coping and adapting to the changing global travel landscape.

Interview by Greg Klassen with 

 Sandra Chipchase 

10:45am

Coffee Break


11:15am

Future of Tourism 

What technology will exist in the future and how will it change the tourism landscape. 

Keynote: Mario Hardy 

12:00pm

Travel, A Growth Story - Trends, Issues, Opportunities

This presentation from industry thought leader Phocuswright takes a look at what’s driving the global travel industry, the impact now and into the future of a key consumer demographic (and it’s not Millennials), examines the rise and rise of China, reveals where the smart money is heading, exposes key online travel trends and investigates the sleeping giant of travel (tours & activities) while all the while keeping close watch on the future.

 

Keynote: Martin Kelly


12:30pm

Global Travel Trends

An in-depth look at the global travel trends and impact to Asia Pacific.

Keynote: Charlie Ballard

13:00pm

 Lunch 


 

14:00pm

Tourism Australia - Organisation Evolution

How has Tourism Australia evolved and stayed ahead of the changing landscape of travel. 

Keynote: John O'Sullivan


14:30pm 

Tourism Crisis Management and Recovery

In a world of political and climatic change, Destinations around the world are finding themselves becoming Crisis managers and dealing with unprecedented situations. How can Destinations be better better prepared, and even more importantly able to become resilient and manage crises on the ground and even turn recovery into a positive marketing message?

Keynote:  Damian Cook 

15:00pm

Nepal's Path to Recovery

In April 2015 Nepal faced a powerful earthquake that killed nearly 9,000 people. Tourism was heavily impacted. Centuries-old buildings were destroyed at UNESCO World Heritage Sites in the Kathmandu Valley including many key travel sites. Join  CEO Deepak Joshi share how he steered Nepal’s recovery.

Interview by Damian Cook with Nepal CEO Deepak R. Joshi 


15:30pm

India Outbound Traveller 101

Join former Secretary, Ministry of Tourism of India Mr Vinod Zutshi share his knowledge of the one of the fastest growing out-bound markets: India.  

Keynote: Vinod Zutshi

16:00pm

Cook Islands - Over Crowding Case Study

 A review of the recent policy changes to tourism. Cook Islands deal with over tourism by developing new policy initiatives in order to support the success, safety and security of the Cook Islands. 

Keynote: Halatoa Fua

16:30pm

Over and Under Tourism 

What policies and tools should Destinations be utilizing to manage the influx of travellers and  the dispersal of travellers

Mario Hardy, Damian Cook, Greg Klassen and Halatoa Fua 

17:00pm

Coach to King Street Wharf


18:00 - 21:00

Sydney By Night

Discover the spectacular Sydney harbour whilst sampling some great food and wine 


Day 2

Wed 5 December

Day two will examine the current landscape of how destinations measure success and to whom we should be talking to? Following by the quintessential Australian BBQ 

9:00am

Welcome Back 


Sarah Mathews

9:05am

Asia Pacific Aviation Trends

CAPA - Centre of Aviation Executive Chairman shares the latest aviation trends and impact to Asia Pacific. 

Keynote: Peter Harbison

9:30am

Mining Data To Measure Success

With so many data points across the globe how are you mining the data effectively? 

Keynote: Charlie Ballard


10:15am

Thailand Measuring Success

Thailand is one of the most popular destinations in the world with increasing arrival figures Thailand has revised its method of measuring success 

Keynote: Siripakorn Cheawsamoot

10:45am

Coffee Break 

 

11:15am

Social and Sociability 
Social Media has evolved at rate much greater than anyone expected, and the technological evolution of platforms and content has outpaced strategical planning and left many destinations struggling to keep up. Is Social really delivering the results we want in the way we want- and how are concerns about privacy and data use starting to undermine the authenticity we are all looking for?

Keynote: Damian Cook 

12:00pm

Tahiti - Social Media Case Study

How does Paradise on Earth utilize Social so encourage more travellers to discover the islands of Tahiti? 

Keynote: Paul Sloan 

12:15pm

New TripAdvisor's Social 

On November 17th TripAdvisor launched our new Social feed.  You'll discover the myriad of ways in how Destinations can really talk with our users 

 

Keynote: Kate Green

13:00pm

 LUNCH 


 

14:00pm

Making Sydney a Sustainable Destination

The City of Sydney is currently responsible for delivering the city's five year strategic plan for making Sydney a sustainable destination.  Pip Harley will share the implementation and monitoring that they have developed.  

Keynote: Pip Harley

14:20pm

Target Audience Segmentation: How destinations must adapt to reach their ideal customer

With significant advances in marketing technology, destinations can target their markets with increased precision….but only if they truly understand their ideal target audience.  Greg Klassen, former CEO and CMO of Destination Canada will outline a case study of Canada’s and other destination’s experience with audience segmentation and why today its more important than ever to profoundly understand your target audience. 

Keynote: Greg Klassen

15:00pm

 Road Less Travelled On

As over-tourism becomes a global issue, Destinations are seeking new ways to disperse visitor volumes. One of the most successful and popular means of doing this is one of the oldest: Traveling on Foot. How are hiking trails playing key role in adventure, eco and community tourism and how are they best developed and marketed? 

Keynote: Damian Cook

 

15:40pm

 Three Capes Track

 The Three Capes Track opened in 2015 and immediately set the bench-mark for Australian bush walks.  Destinations looking to develop product ideas that allow for new traveller experiences can better understand from Cathryn the complexities of creating new tourism experiences. 

Keynote: Cathryn Carey

16:00pm

Coffee Break 


16:20pm

Partnering with TripAdvisor - Filling in the blanks

In this session share what gaps are missing and how you would like TripAdvisor to help support your needs

Mike Bennett, Charlie Ballard, Kate Green

16:50pm


Future of Asia Pacific Travel

A conversation with our experts and conference delegates on the future of travel in the Asia Pacific Region

Greg Klassen, Damian Cook, Mike Bennett and Mario Hardy 

17:20pm 

Summit Wrap Up

As we reach the end of the inaugural Destination Leadership Summit, CEO of PATA Dr. Mario Hardy will recap the discussions and learnings from the two days.

Mario Hardy 

17:30pm

Closing Remarks 


Sarah Mathews, Mike Bennett

17:45pm

Coach to TripAdvisor Office 


18:00 till .........

The Great Australian Barbie


Day 3 - Hunter Valley

Clear your calendar - It's going down! Schedule Blocks kicks off on May 20th, and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is our meeting spot for a night of fun and excitement. Come one, come all, bring a guest, and hang loose. This is going to be epic!

Clear your calendar - It's going down! Schedule Blocks kicks off on May 20th, and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is our meeting spot for a night of fun and excitement. Come one, come all, bring a guest, and hang loose. 


Clear your calendar - It's going down! Schedule Blocks kicks off on May 20th, and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is our meeting spot for a night of fun and excitement. Come one, come all, bring a guest, and hang loose. 

Day of the Event

Day 3

 Join us for a culinary, wine-tasting tour of the beautiful Hunter Valley. 

We'll kick off the tour winding our way from Sydney to the luscious vineyards of the Hunter Valley

 Over the day we'll sample all that the Hunter has to offer from fabulous wines, mouth-watering food and scrumptious desserts

 

OUR PARTNERS

Rest Your Head

Stay at Four Points by Sheraton Central Park, a short stroll away from our summit venue

We've arranged a special rate for you

AU$275 per night including breakfast

To book please email dmoapacsales@tripadvisor.com

#APACDLS2018

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